5450 Canotek Road, Unit 53, Ottawa, ON K1J 9G3613.749.1515imprimerie@on.aibn.comMon - Fri : 7 am - 5 pm


Supply your artwork in PDF format. This format has proven to be the most reliable and the most consistent across platforms (Windows/Mac/other, different versions of Windows, etc.).

If you cannot provide us with a PDF file, we will attempt to create a PDF file for you, and we will ask you to review it carefully and sign off on it before we print your job. This extra work will however be charged to you extra at the rate of $65 per hour.

The file types that we can usually process include:

  • Word [.doc, .docx],
  • Excel [.xls, .xsls],
  • Corel [.cdr],
  • Illustrator [.ai],
  • Photoshop [.psd],
  • InDesign [.indd],
  • graphics [.jpeg, .jpg, .png, .tiff].

You can transfer your files to us via:

  • email,
  • CD or DVD,
  • a file transfer service such as YouSendIt or MailBigFile,
  • FTP (File Transfer Protocol),
  • a USB stick.

If you do not have an electronic version of your documents, you can deliver them to us. We will scan them to create an electronic version, as needed (this is not necessary for photocopies, for example).

File Content

Your content must be laid out “naturally”. Do not, for example, try to “prepare” your file for printing.

For a single sided business card, do not try to put several occurrences of the card on the page (aka impositioning). For a double sided business card, put each side on its own page. For a booklet, leave the pages in their natural order: page 1, page 2, page 3, etc.

Document size

The document size will generally be the same as the product size. For example, for a business card, the size will be 2″ x 3.5″ (H x W). For a full size flyer, the size will be 11″ x 8.5″ (H x W).

But when the artwork goes all the way to the edges, you must include a bleed of at least 1/8″ all around. This means that your design must go past the edges of the product by 1/8″. When the product will be cut to size, the excess artwork will be cut off, but the edges will be “smooth”.

For a business card with bleed, for example, the size of the file will be 2.25″ x 3.75″ to account for the 1/8″ bleed on all 4 sides of the card (top, bottom, left, right). For a full size flyer with bleed, the file will be 11.25″ x 8.75″.